Supply Chain Business Conduct
Partnering with integrity: Upholding ethical standards and shared responsibility along the supply chain.
Request to our suppliers
At Interroll, we hold our suppliers to the same standards of integrity, compliance, and ethical conduct that define our own corporate identity. We expect our suppliers to align with our core values and demonstrate a commitment to responsible business practices in all aspects of their operations. This includes complying with legal and regulatory requirements, promoting fair labor practices, ensuring environmental sustainability, and maintaining transparency. By working together with suppliers who share our dedication to ethical principles, we aim to foster a collaborative and trustworthy partnership that benefits all stakeholders we serve. At Interroll, we believe that strong, value-driven relationships with our suppliers are essential to achieving our mission and upholding our reputation as a responsible global organization.
Principles for Interroll’s suppliers
Legal Compliance
Suppliers must comply with all applicable local, national, and international laws and regulations, including those related to labor, human rights, environmental protection, and anti-corruption.
Ethical Business Practices
Suppliers must conduct business with integrity, avoiding bribery, corruption, fraud, and other unethical practices. Suppliers must be transparent and fair.
Respect for Human Rights
Suppliers must uphold the fundamental rights of all individuals, including the prohibition of forced labor, child labor, and any form of discrimination or harassment.
Fair Labor Conditions
Suppliers must ensure fair wages, reasonable working hours, and safe working conditions for all employees. Workers must be treated with dignity and respect.
Environmental Responsibility
Suppliers must minimize their environmental impact by adopting sustainable practices, reducing waste, saving energy, and managing resources responsibly.
Climate Action
Suppliers are expected to actively reduce greenhouse gas emissions, adopt energy-efficient practices, and contribute to global efforts to combat climate change.
Sustainable Sourcing
Suppliers must ensure that materials and products are sourced responsibly, avoiding conflict minerals and other materials linked to environmental or human rights abuses.
Health and Safety
Suppliers must provide a safe and healthy work environment, comply with occupational health and safety regulations, and implement emergency preparedness plans.
Transparency and Accountability
Suppliers must maintain accurate records, report openly on their practices, and allow Interroll to conduct audits or assessments to ensure compliance with the Supplier Code of Conduct.
Continuous Improvement
Suppliers are expected to continuously improve their practices in alignment with Interroll’s sustainability and compliance standards, fostering innovation and collaboration.
Grievance mechanism
Interroll has established a grievance mechanism for its suppliers. This mechanism provides a formal channel for suppliers, their employees, and other stakeholders to report concerns or violations related to human rights, labor practices, environmental issues, or ethical misconduct. Reports can be submitted anonymously, and Interroll guarantees a fair and confidential investigation process.
Contact Corporate Compliance
Sustainability and compliance
To uphold the highest standards of sustainability and ethical responsibility across its global supply chain, the Interroll Group mandates a rigorous, three-tiered ESG (Environmental, Social, and Governance) evaluation program for all suppliers. This comprehensive approach ensures that every partner, regardless of size or location, aligns with Interroll’s commitment to sustainability, risk mitigation, and compliance with international regulations.
Interroll’s due diligence process is structured as follows:
Inherent Risk Screening
All prospective and existing suppliers undergo a risk assessment. The risk assessment analyzes critical factors such as the supplier’s geographic location (e.g., regions with high environmental or labor risks), industry sector (e.g., manufacturing, raw materials), and regulatory exposure. This data-driven process identifies inherent risks tied to human rights, environmental impact, and governance practices, enabling Interroll to prioritize resources and tailor engagement strategies for higher-risk suppliers.
Self-Assessment Questionnaire (SAQ)
To qualify as an approved vendor, new suppliers and selected existing suppliers must complete a detailed SAQ as a non-negotiable prerequisite for collaboration. This self-assessment evaluates the maturity of a supplier’s sustainability controls, focusing on critical areas such as:
- Compliance with human and labor rights standards (e.g., fair wages, safe working conditions, anti-discrimination policies).
- Environmental management systems (e.g., carbon footprint reduction, waste management, energy efficiency).
- Governance practices (e.g., anti-corruption measures, transparency in reporting).
The SAQ serves as a foundational tool to assess a supplier’s awareness of ESG principles and their capacity to meet Interroll’s expectations. Existing suppliers are also required to update their SAQ periodically to reflect evolving practices.
On-Site Audits
For suppliers identified as high-risk or critical to Interroll’s operations, Interroll or third-party auditors might conduct rigorous on-site inspections. These audits verify compliance with the Interroll Supplier Code of Conduct and international sustainability standards (e.g., ISO 14001). Auditors scrutinize documentation, interview employees, and inspect facilities to ensure alignment with ethical labor practices, environmental safeguards, and operational transparency. Non-conformities lead to corrective action plans, fostering accountability and driving continuous improvement.
Why this approach is essential for all suppliers
Interroll’s ESG program is not optional—it is a universal requirement designed to safeguard against systemic risks and uphold corporate integrity. By applying this framework uniformly, Interroll:
- Ensures fairness and consistency in evaluating suppliers across diverse regions and industries.
- Mitigates risks of supply chain disruptions linked to regulatory violations, environmental incidents, or labor controversies.
- Strengthens long-term partnerships by supporting suppliers in achieving shared sustainability goals.
For new suppliers, the SAQ acts as a gatekeeper, ensuring only those committed to responsible practices join Interroll’s supply chain. Existing suppliers benefit from ongoing feedback and collaboration to elevate their ESG performance.
Through this structured, multi-layered approach, Interroll reinforces its leadership in sustainable procurement while fostering a resilient, ethical, and future-ready global network of partners.
Supplier Code of Conduct
The Interroll Supplier Code of Conduct outlines the principles of integrity and ethics we require from our suppliers.